No. Every HiLink camera and NVR kit records straight to your own hard drive or SD card — there's no monthly fee, no cloud storage charge, and no one but you has access to your footage. Solar 4G cameras include 12 months of data included at no extra cost.

Yes. Our ColorVu Gen 3 cameras use a larger sensor and built-in spotlight to capture full-colour video at night, not the grainy black-and-white infrared you get on cheaper cameras. You can make out faces, clothing and number plates after dark.

Our Solar 4G PTZ camera doesn't need Wi-Fi or mains power at all — it runs on its solar panel and connects over the 4G network, with 12 months of data included. It's built for farm gates, sheds, driveways and anywhere else a normal camera can't reach.

Footage is stored locally on the NVR's hard drive (included with every kit) and typically holds 30–50 days of continuous recording, depending on the drive size and number of cameras. You can view live and recorded footage from anywhere using our free mobile app on iOS or Android.

Yes. Every NVR has spare channels beyond what comes in the kit, so you can add extra HiLink cameras as your needs grow — useful if you start with a home kit and later cover a shed, driveway or new extension.

Most customers install their own HiLink kit — cameras connect to the NVR with standard network cables and our setup guide walks you through mounting and app pairing step by step. If you'd rather have it done for you, we offer professional installation services across Australia.

It depends on your property size and what you're covering. As a rough guide: 4 cameras suit a small home, 6 cameras suit a typical house or small business, and 8+ suits a large home or commercial site. Use our Build My System tool for a personalised recommendation in under a minute.

We offer free delivery Australia-wide on every order. Most orders are processed within 1–2 business days and arrive within 3–7 business days depending on your location. See our shipping page for full details.

Every HiLink product includes a 12-month warranty covering manufacturing defects, in addition to your rights under Australian Consumer Law. Full terms are on our Warranty Policy page.

If something isn't right, you can return unused, unopened products within 30 days for a refund or exchange. Full details are on our Return Policy page.

Call us on 1300 771 712, email sales@hilink.com.au, or use our contact form. We're available Mon–Fri 9:30am–5:30pm and Sat 10am–3pm AEST.